We’re highly committed to conducting business fairly, professionally and to a high standard. We always aim to deliver the best possible service to you. However, we acknowledge that sometimes things may go wrong, and there may be occasions when you wish to complain. If you wish to make a complaint, please contact us:

By telephone on 01403 334455
By email to complaints@benchmarkcapital.co.uk
By post to The Complaints Manager, Benchmark Capital, Broadlands Business Campus, Langhurst Wood Road, Horsham, West Sussex, RH12 4QP

If you are unhappy with our response, you may be entitled to refer it to the Financial Ombudsman Service (FOS). Further details of the FOS can be found at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567